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Apple to Pay $3.4 Million Over Programmed iPhone Obsolescence in Chile


Apple has agreed to pay Chilean customers $3.4 million (roughly Rs. 25 crores) in a lawsuit over programmed obsolescence of iPhone handsets, their lawyer stated, the primary such settlement in Latin America.

Apple is accused of getting programmed a restricted lifespan into some merchandise to power customers to exchange their telephones earlier than vital, and has beforehand settled related circumstances in the United States and Europe.

In Chile, some 150,000 customers of the iPhone 6, 6 Plus, 6s Plus, 7, 7 Plus, and SE sued the US firm, claiming their smartphones began underperforming after software program updates programmed by Apple earlier than December 21, 2017.

The settlement gives for a registration interval for affected purchasers, who can have to present proof of their gadgets’ diminished efficiency, a lawyer for the Odecu shopper physique, Juan Sebastian Reyes, informed a digital press convention.

Each consumer stands to get most compensation of $50 (roughly Rs. 3,700), which is to be shared if there are a couple of declare per serial quantity, as in the case of second-hand telephones.

In December 2017, Apple admitted iOS software program was tweaked to sluggish efficiency of older iPhone fashions whose battery life was deteriorating.

An outcry compelled Apple to improve its software program and provide steep reductions on battery replacements.

In March 2020, Apple agreed to pay up to $500 million (roughly Rs. 3,700 crores) to settle a class-action lawsuit over slowed iPhone gadgets in the United States, adopted in November by another $113 million (roughly Rs. 840 crores) to settle litigation with greater than 30 US states over the identical problem.

The firm has additionally settled a case with France’s shopper watchdog for EUR 25 million (roughly Rs. 220 crores) for failing to inform iPhone customers that software program updates may sluggish older gadgets.

Italy, for its half, has fined Apple and Samsung EUR 10 million (roughly Rs. 90 crores) and EUR 5 million (roughly Rs. 40 crores) respectively for deliberate smartphone obsolescence.


What is the perfect telephone below Rs. 15,000 in India proper now? We mentioned this on Orbital, the Gadgets 360 podcast. Later (beginning at 27:54), we converse to OK Computer creators Neil Pagedar and Pooja Shetty. Orbital is accessible on Apple Podcasts, Google Podcasts, Spotify, and wherever you get your podcasts.



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