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Tesla refunded customers who were charged twice for their cars | Engadget


The unusual saga of a number of Tesla consumers who paid for their cars utilizing a direct financial institution switch only to find out later that they’d been charged twice, appears to be over. “Everyday Chris” posted on the Tesla forum that he ultimately did get in touch with somebody at Tesla, and obtained a refund for the $56,579 cost about 5 enterprise days after the issue began.

CNBC has been in touch with a number of different new Tesla homeowners who had related points, and experiences that they’ve obtained refunds as properly. Tesla has not publicly commented on the problem, however despatched these affected an e mail apologizing for the problem and gave them a coupon for $200 usable at its on-line store for merchandise or equipment. That’s not an enormous quantity in return for a $50k – $70k mortgage over the course of every week, plus the related hassles that consumers instructed CNBC included not with the ability to purchase a brand new home, or withdrawing cash from a brokerage account to cowl bills.

It’s nonetheless unclear precisely what went incorrect with the costs, however as Everyday Chris identified in his most up-to-date video concerning the concern, folks paying up entrance for their new Tesla is likely to be higher off utilizing a cashier’s verify (as a substitute of ACH switch or Bitcoin) to keep away from the prospect this might occur.

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